Refund Policy · PrecisionMaths

New subscriptions

If you are charged for a new Lite or Studio plan and decide it is not for you, write to us at /contact within 14 days of the first charge and we will issue a full refund — provided your total usage in that period is under 25% of the plan’s monthly quota.

Renewals

Renewals (the second and subsequent monthly charges) are non-refundable. To avoid the next renewal, cancel your plan from /account before the period ends; you will keep access until the period closes.

Billing errors

If we make a billing error — a duplicate charge, an incorrect amount, or a charge after cancellation — we will refund it in full. Contact us at /contact.

How refunds are issued

Refunds go back to the original payment method via Stripe. Bank settlement usually completes within five business days.

Contact

Questions about this notice? Email us via the form at /contact or write to support@precisionmaths.me.